Return & Exchanges
Our Refund & Exchanges Policy is simple. If you are unsatisfied with our products for any reason, simply return them with a note telling us why you were unsatisfied, and we will refund the purchase price.
What are you required to do?
Let us know why you're unsatisfied, and return your items in their original packaging.
Under what circumstances do we offer returns and refunds?
If you are unsatisfied with our product for any reason. For example, if you think our beans are poor quality, the wrong bean or damaged packaging.
Timeframe in which we'll accept returns
You have 30 days from receiving your product to let us know you would like a refund.
To initiate a refund or exchange, use the enquiry form on the contact page.
